I have the service manual and the process gears are in sync. Has anyone been able to repair this problem? Thanks for the reply Cultoflon, much appreciated. I will check these things. Forget all that just Home the printer and see if the error returns If it does then go digging around the insides But the first thing to do is home the process gear drive Wiper and tilt gear I homed the process gears, printhead and wiper assembly multiple times only to get the same results.
I tried that before I posted my first message. The problem I found to be was a combination of a cracked and slightly rotated cam lobe on the maintenance shaft which seemed strange since it has the new style black pivot plate and a low spot on the printhead tilt gear from the grinding it did occasionally before displaying the error.
The wiper blade was in rough shape as well. As viewed from the left side of the printer, when the arrows are not aligned, the tilt gear is engaged. To accommodate Printhead maintenance, the Printhead is tilted back away from the Drum.
This creates room for the Wiper Blade to move into position in front of the Printhead faceplate. The Process Drive drives the gears to the tilt compound gear train. The Drum Maintenance Camshaft drives the gear train to tilt the Printhead. The Drum Maintenance Kit creates a thin layer of silicone oil on the surface of the Drum prior to printing.
The Process Drive rotates in one direction. This rotates the Drum Maintenance Camshaft and raises the drum maintenance system to the Drum. The Process Drive then rotates in the opposite direction to lower the drum maintenance system. The blade removes oil and drains it back into the maintenance kit drawer through a felt filter.
The oil roller can then reuse the oil. As the Drum completes one rotation, the rotating cam lowers the oil roller and then lowers the blade.
The Drum has a floating deadband; the narrow section of the drum containing excess oil and other debris. The oil bar is left on the drum surface when the blade is removed from the drum. This oil bar location is controlled to keep it outside of the print area. At printer startup, four oiling cycles condition the Drum. Oil on Drum. The jam occurs with paper in the Preheater and C3T jam errors strip flag timeout during transfix recorded in Jam History. In many cases, Tray 1 MPT prints with no jams.
These symptoms indicate that the Transfix Load Module is incorrectly timed resulting in a late arrival of the leading edge at the strip flag. The likely cause is the position of the Drum Maintenance Camshaft gear in relation to the Process Drive gear.
Proper Printhead operation is dependant on the correct operation of the purge system. The purge system uses air pressure and a Wiper Blade to purge any debris or air bubbles that may be obstructing the Printhead nozzles. The waste ink that is expelled during the purge is funneled into the Waste Tray. Following the purge, a wipe operation is performed on the faceplate using the Wiper Blade.
After the wipe, a Cleaning page is printed. Purge Pump. To perform a Printhead maintenance cycle, the Printhead is first tilted away from the Drum, to allow the Wiper Blade to pass by.
The Wiper Blade is then raised in front of the Printhead. Wiper movement is driven by the Media Path Drive, by engaging a clutch on the exit shaft of the printer. The Purge Pump applies pressure to the ink reservoir for approximately 2.
Valves in the reservoir seal when pressure is applied. The pressurization ejects a small amount of ink from the jets. Following the pressure purge, the Printhead is tilted into the wiper assembly and the wipe cycle begins. The pump runs again with the solenoid for approximately 30 seconds, creating a neutral balance between pressure and ink. The Wiper Blade lowers and wipes excess ink from the jets into the ink Waste Tray.
A proper purge will layer the length of the Waste Tray with a single layer of ink about 20 mm wide. The level of the ink in the reservoir is kept at a constant level.
If the purge tubing is pinched, the Printhead may not purge properly. In addition, because the purge tubing also acts as a vent to atmosphere when not purging, a more serious failure may occur if the ink overfills. Overfilling may trap air in the reservoir, which would prevent the melted ink from entering the reservoir. When servicing the printer be careful of the purge system as it passes the Printhead. If a damaged Wiper Blade catches on the Printhead, it could propel hot liquid ink upward into your face.
The Drum Assembly and Transfix Module form the key portion of the printer where imaging takes place. The Drum Assembly and Transfix Module are separate, yet interrelated. This section discusses the Drum. The next section provides more detail on the Transfix Module. In operation, the image is rendered on the rapidly rotating drum. The Preheater heats the media to prepare it for the image transfer process.
The heated media is then passed between the Drum now rotating much more slowly and the Transfix Roller. The pressure applied by the Transfix Roller transfers the image to the heated media. The drum heater heats the surface of the Drum to about 60 o C o F for imaging.
The drum heater does not rotate. The heater is inside the drum, and is controlled by the Drum Heater Relay Board. The drum heater consists of two resistive heater coils that operate in series for V and in parallel for V operation. The Drum Temperature Sensor monitors the drum temperature.
The Y-Axis Motor drives the Drum. Through a single reduction belt drive, the Y-Axis Motor rotates the Drum at a high speed for imaging and a constant low speed for image transfer. The Y-Axis Belt uses an active tension system to allow the pulley to float while the spring actively adjusts the belt tension. Always keep your fingers away from the drum drive system; it uses a closed-loop servo drive system, which is inherently dangerous.
Since the motor speeds up if it senses the drum drive system slowing down, fingers caught in the drum belts and gears can be severely injured. The Transfix Roller applies pressure to the back side of the media as it moves between the Transfix Roller and Drum.
This pressure transfers the image from the drum to the paper. The pressure is uniform across the length of the Transfix Roller to avoid wrinkles and light spots on the prints. After the Transfix Roller engages, the Drum rotates to advance the media through the transfix process.
The Drum continues to advance the media until the Transfix Roller disengages. The action of the Process Drive lifts and lowers the Transfix Roller.
The gears reverse to rotate the Transfix Roller back to its original position, except when printing from Tray 1 or on envelopes. The transfix load springs and double lever arms increase the force when the Transfix Camshaft engages.
Welcome to ManualMachine. We have sent a verification link to to complete your registration. Log In Sign Up. Forgot password? Enter your email address and check your inbox.
Please check your email for further instructions. Enter a new password. Phaser Service Terms Manual Terms Various terms are used throughout this manual to either provide additional information on a specific topic or to warn of possible danger present during a procedure or action. Common Acronyms: The following list defines the acronyms that may be found in this manual.
Caution A caution indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, results in damage to, or destruction of, equipment. Warning A warning indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, results in injury or loss of life.
Product Terms Caution: A personal injury hazard exists that may not be apparent. Symbols Marked on the Product Read and obey all posted warning labels. Hot surface on or in the printer. Use caution to avoid personal injury. Disconnecting Power Warning The power switch does not completely de-energize the printer.
Warning Labels Read and obey all posted warning labels. Safety Interlocks Make sure all covers are in place and all interlock switches are functioning correctly after you have completed a printer service call. Servicing Electrical Components Before starting any service procedure, switch off the printer power and unplug the power cord from the wall outlet.
Warning Do not touch any electrical component unless you are instructed to do so by a service procedure. Servicing Mechanical Components When servicing mechanical components within the printer, manually rotate drive assemblies, rollers, and gears.
Warning Do not try to manually rotate or manually stop the drive assemblies while any printer motor is running. Regulatory Specifications Xerox has tested this product to electromagnetic emission and immunity standards. Contents Contents Service Terms. Contents Jam Codes. A-4 Media Margin Specification Table. A-6 Paper Weight Equivalence Table. A-7 On-site Printhead Troubleshooting Checklist A-8 Ink Failure Checklist.
A Index. In this chapter Back Left Right Front s General Information Printer Configurations The Configuration Card holds configuration information that enables or disables built-in features as described in the following tables. Scrolls upward through the menus. Yellow: Warning condition, printer continues to print. Red: Startup sequence or error condition.
Blinking: Printer is busy or warming up. To print the Menu Map: 1. Bypass protected Press and hold the Cancel button, and then press the Back menus button. Service diagnostics. Service diagnostics mode menu. Check the definition of the menu tables. Checke activation menu. Refer to the wave menu. Check the paper path menu.
Check the player menu. Check the drum menu. Check out the engine menu! Service Manual. Use this manual as your primary resource for understanding the operational characteristics of the Printer and all available options. This manual describes specifications, theory, and the diagnosis and repair of problems occurring in the print engine and attached options.
Also included are detailed replacement procedures, parts lists, and wiring diagrams. Section 2 - Theory of Operation: This section contains detailed functional information on print engine components. Section 3 - Error Codes and Messages: This section provides detailed troubleshooting procedures for error messages and codes generated by resident diagnostics.
Section 5 - Print-Quality Troubleshooting: This section focuses on techniques to correct image quality problems associated with Printer output. Section 6 - Adjustments and Calibrations: This section provides procedures for the adjustment of print engine components. Section 7 - Cleaning and Maintenance: This section provides periodic cleaning procedures for the Printer.
Section 8 - Service Parts Disassembly: This section contains removal procedures for spare parts listed in the Parts List. A replacement procedure is included when necessary.
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